FAQ
Clear answers to your most common questions
Here are some of the questions our patients ask most often.
If you don’t find the information you’re looking for, please contact us — our team will be happy to help.
You can schedule your visit online, by phone, or by email.
Once confirmed, you’ll receive all the details for your appointment.
Yes. Most of our services are available at home depending on your condition and location.
No. You can access all of our nursing services directly without a physician’s referral.
Some insurance companies reimburse nursing care. We provide an official receipt that you can submit to your insurer.
It depends on the type of service — most appointments last between 30 and 60 minutes.
Yes, when availability allows. We do our best to accommodate urgent or time-sensitive needs.
Absolutely. All information is handled in strict compliance with Quebec’s healthcare privacy regulations.
Please contact us at least 24 hours in advance. We’ll be happy to arrange a new time that works for you.